Infosys Campus Connect - A Solution to Talent Crunch Challenge?

            
 
Case Studies | Case Study in Business, Management, Operations, Strategy, Case Study

Case Details:

Case Code: HROB151
Case Length: 18 Pages
Period: 2004 - 2012
Organization: Infosys Limited
Pub Date: 2012
Teaching Note: Not Available
Countries: India
Industry: IT and Consulting Services

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Reasons for Talent Crisis

Since India became a global hub for IT services export in the early 21st century, it had witnessed an exponential growth in employment opportunities. But IT companies were not able to find the required quality of manpower. Narayana Murthy (Murthy), Chairman Emeritus of Infosys said in 2003 that several graduates from engineering colleges across the country were not employable.18 The main reasons for their unemployability were their lack of exposure to industry; lack of skills required by the employers; and lack of standards in technical institutions.19 Experts said that only a few students had the basic skills required to execute jobs in the IT industry.20

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

They also pointed out to the absence of a proper regulating committee to ensure the maintenance of academic standards in colleges and universities. Most of the engineering colleges did not have qualified instructors or adequate infrastructure. Som Mittal, President of NASSCOM, opined that the process of selection of students for the engineering stream was qualitative but the reason for the talent crisis in organizations was the lack of trained faculty and the use of an outdated academic syllabus.21 Students who passed out from such colleges found it difficult to get through the recruitment process of the IT companies. A few students were unable to explain even the fundamentals of the subject during the interview.

Analysts said that most of the candidates lacked technical skills as well as the social and behavioral skills required by the organizations. Analysts opined that the common issue for all the employers was finding the right employees with the relevant skills. They said that a few candidates were knowledgeable theoretically, but were poor in practical knowledge. In addition to the lack of technical competency, students were also lagging behind in communication and interpersonal skills, problem solving ability, analytical ability, creativity, lateral thinking, and planning and organizing22...

Excerpts - Next Pages >>


18] Anupam Karn, "My Advice to Students and First Job Seekers: Narayan Murthy, Chief Mentor, Infosys - SiliconIndia," www.anupamtimes.com, July 16, 2010.
19] "Employment Yin Yang," http://issuu.com/eduindia, October12, 2010.
20] "Employment Yin Yang," http://issuu.com/eduindia, October12, 2010.
21] Adith Charlie and Moumita Bakshi Chatterjee, "Job Readiness of Engineering Graduates Has Improved," www.thehindubusinessline.com, May 23, 2011.
22] "Industry-Academia Disconnect Debated," www.campus-connect.com

 

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